(Between 09:00am – 07:00pm, Monday-Saturday)
At APNAMBA, we value transparency and fairness in our services. Below are the conditions under which refunds will be considered:
1. Application Cost Paid: Refunds will be processed only if the application cost has been paid against a specific college.
2. Non-Processing of Application: If we do not process your application for the college for which the payment was made, you are eligible for a refund.
3. Change of Interest: If you decide not to proceed with the application for the selected college after making the payment, you may request a refund.
Refund Process
1. Initiation: To initiate a refund, please contact our support team at info@apnamba.com within 07 days of the payment date.
2. Verification: Our team will verify your application status to confirm eligibility for a refund.
3. Approval: Once the refund request is approved, the amount will be processed within 30 business days.
4. Mode of Refund: Refunds will be credited to the original payment method used during the transaction within 30 business days
Exclusions
Refunds will not be applicable under the following circumstances:
1. If the application has been processed and submitted to the college.
2. If the payment was made for general consultation or non-college-specific services.
3. If the refund request is made beyond the stipulated time frame.
4. If the application cost was adjusted against a different college.
Contact Us
For any queries regarding our refund policy, please reach out to:
Email: info@apnamba.com
We are committed to ensuring a smooth and hassle-free experience for all our applicants.
Account details will be confirmed via email.
For faster login or register use your social account.